All of our hair colours are fully assessed for toxicological safety by a qualified safety assessor before being placed on the market. However, as with all other brands of hair colour in rare cases an allergic reaction may occur. Reactions range in severity and in extreme cases can be very serious and require immediate medical attention. You must ensure that you read and follow the instructions on the box & leaflet carefully before each and every use.
DO NOT COLOUR YOUR HAIR IF:
Hair colourants can cause severe allergic reactions.
Temporary “black henna” tattoos may increase your risk of allergy. See Black Henna tattoo dangers
Always read the safety instructions and follow the directions for use carefully.
IMPORTANT: This product is not intended for use on persons under the age of 16.
Please retain the box for 7 days after use in case of query. ALWAYS conduct a skin allergy test 48 hours before every time you colour, even if you have used this or other colouring products before. So remember to buy the product 48 hours in advance.
This test represents an important precaution, however, be aware that even if a skin allergy test has been carried out you may still experience an allergic reaction when you colour your hair. The skin allergy test is not a guarantee of avoiding future allergic reactions. Please consult a doctor, if you have any doubts.
IF AFTER COLOURING OR ON THE FOLLOWING DAYS YOU EXPERIENCE problems such as skin or scalp itching, skin or scalp rash, swelling to eyes/face, blistering and/or skin or scalp weeping SEEK IMMEDIATE MEDICAL ATTENTION i.e. Hospital.
Please let us know as soon as you can if you experience an allergic reaction using the Consumer Advisory Service helpline .We will need the product name, shade number and batch number from the box so ensure that you retain the box for 7 days after use in case of query.
For further information see NHS page on Hair Dye allergy
Your final colour result and longevity will depend on the current colour and condition of your hair. We recommend a strand test is carried out before colouring to check that you will achieve the desired result.
Our colours gives up to 100% grey coverage, however if you have a high percentage of grey hair, use of blonde shades may blend rather than cover grey. For better coverage you should choose a darker shade.
Consumer Advisory Service Tel 0330 123 0160
Open 9-5 Mon – Fri (Except bank holidays)
Calls to this number from the UK are charged at local call rate (Bundled free with most landline & mobile call plans but check with your provider).
Or email us on HAIRCOLOURHELP
Further information on hair colour safety is available on the Cosmetics Europe Colourwell-colourwise site.